Our core values as a mortgage company
At Solano Mortgage we understand the importance of values in a company. Let us walk you through the loan process and show you through action, how much they mean to us!
We do the right thing. We understand that what we do matters. We serve our customers with our full attention, intention, and purpose at all times. Sensitive matters will always be treated with sensitivity, and we will always exercise good judgment to make the honorable choice. Your time, your business, and your dream of home-ownership is important to us.
We are: Honest, Reliable, Intentional, Dependable, Caring, Inclusive
We always provide straight talk and responsible communication. We will get directly to the heart of the issue, and communicate clearly, completely, and relevantly. We believe in delivering information that you need to know when you need to know it, and are willing to have the difficult conversations if needed. We endeavor always to share information and earn our customer’s trust.
We are: Clear, Concise, Direct, Approachable, Trustworthy, Insightful
Our strength of character; we are determined, resourceful, and relentless in our approach to serve our customers. We are willing to fight for what is right. We are proactive in seeking solutions. We are tenacious and will not quit: exactly what it takes to make sure we get your loan funded.
We are: Fierce, Forward thinking, Inventive, Lively, Tough